Frequently Asked Questions

Everything you need to know about BrewCrate subscriptions and coffee.

How does the subscription work?: You choose a plan (Starter, Enthusiast, or Connoisseur), and we ship freshly roasted coffee to your door every month. You can pause or cancel anytime.
When will I be billed?: You will be billed on the same day each month, starting from the day you sign up.
Can I change my plan?: Yes, you can upgrade or downgrade your plan at any time from your dashboard. The changes will take effect in the next billing cycle.
Where do you ship?: We currently ship to all major cities in India. Shipping is free for all subscription plans.
How fresh is the coffee?: We partner with top roasters who roast the beans just days before shipping to ensure maximum freshness.
What if I don't like a coffee?: We strive to curate the best coffees. If you're unhappy with a selection, please contact our support team, and we'll make it right.
Can I pause my subscription?: Absolutely! You can pause your subscription from your dashboard if you're going on vacation or just need a break.